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As a condition of using this website, you agree to comply with and be subject to all of the following terms and conditions of use.




1. Information on how to enter and the prizes form part of these Terms and Conditions.
Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is only open to Australian residents aged 18 years or over.
3. Employees (and their immediate families) of the Promoter, Participating Retailers (as
defined below) and agencies associated with this promotion are ineligible to enter.
Immediate family means any of the following: spouse, ex-spouse, de-facto spouse,
child or step-child (whether natural or by adoption), parent, step-parent, grandparent,
step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-
sister or 1 st cousin.
4. Entries into the promotion open at 12:01am AEST on 01/10/2019 and close at
11:59pm AEDST on 27/10/2019 (“Promotional Period”).
5. To enter, individuals must purchase, in a single transaction, a bottle of Mumm
Cordon Rouge 750ml from Jimmy Brings during the Promotional Period. Upon
completing their Qualifying Transaction, in the event a purchase receipt is not
automatically provided to them by a member of staff, it is the individual’s
responsibility to request one.
6. Multiple entries permitted, subject to the following: (a) only one (1) entry permitted
per Qualifying Transaction (regardless of the number of Mumm products purchased
in excess of one (1) in that transaction); (b) each entry must be submitted separately
and in accordance with entry requirements; and (c) a maximum of one (1) entry per
person per day is permitted.
7. Entrants must retain their original purchase receipt(s) for all entries as proof of
purchase. Failure to produce the proof of purchase for all entries when requested
may, in the absolute discretion of the Promoter, result in invalidation of ALL of an
entrant’s entries and forfeiture of any right to a prize. Purchase receipt(s) must clearly
specify the store of purchase and that the purchase was made during the
promotional period but prior to entry.
8. The Promoter reserves the right, at any time, to verify the validity of entries and
entrants (including an entrant’s identity, age and place of residence) and reserves the
right, in its sole discretion, to disqualify any individual who the Promoter has reason
to believe has breached any of these Terms and Conditions, tampered with the entry
process or engaged in any unlawful or other improper misconduct calculated to
jeopardise fair and proper conduct of the promotion. Errors and omissions may be
accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its
rights at any stage does not constitute a waiver of those rights. The Promoter's legal
rights to recover damages or other compensation from such an offender are
9. Incomplete or indecipherable entries will be deemed invalid.
10. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in
its sole discretion, to determine the identity of the entrant.

11. The draw will take place at Pernod Ricard, L43, 100 Barangaroo Avenue,
Barangaroo, NSW 2000 on 28/10/2019 at 12:00pm (noon) AEDST. The Promoter
may draw additional reserve entries and record them in order in case an invalid entry
or ineligible entrant is drawn. Winners will be notified in writing within two (2)
business days of the draw.
12. The Promoter’s decision is final and no correspondence will be entered into.
13. The first valid entry drawn will win a trip for two (2) adults to Melbourne, Australia
valued at up to AU$2,800 depending on date and point of departure. Prize includes:
 Two (2) x return economy airfares from winner's nearest capital city to
Melbourne, Australia;
 Two (2) nights twin share 4-star accommodation in Melbourne including daily
 Return private transfers from accommodation to Flemington Racecource;
 Two (2) general admission tickets to Stakes Day of the Melbourne Spring Racing
Carnival at Flemington racecourse.
Additional spending money, additional meals, taxes (excluding airline and airport
taxes), insurance, passports, visas, vaccinations, transport to and from departure
point, additional transfers, items of a personal nature, in-room charges and all other
ancillary costs are not included. Prize must be taken by 09/11/2019 and is subject to
booking and flight availability. Prize cannot be taken during Australian school
holidays, public holidays or other peak periods. Winners and his/her companion are
responsible for ensuring that they have valid passports, and any requisite visas,
vaccinations and travel documentation. Winners and his/her companion must depart
from and return to the same departure point and travel together. Itinerary to be
determined by the Promoter in its absolute discretion. Frequent flyer points will not
form part of the prize. Prize is subject to the standard terms and conditions of
individual prize and service providers. Winners may be required to present their
credit card at time of accommodation check in.
14. In the event of war, terrorism, state of emergency or disaster, the Promoter reserves
the right to cancel, terminate, modify or suspend the promotion or suspend or modify
a prize, subject to any written directions from a relevant regulatory authority.
15. The Promoter encourages consumers to enjoy responsibly. Legal aged consumers
are advised to consider the safe drinking levels recommended in the National Health
& Medical Research Council Australian Alcohol Guidelines that are available at
16. Subject to the unclaimed prize draw clause, if for any reason a winner does not take
a prize (or an element of the prize) by the time stipulated by the Promoter, then the
prize (or that element of the prize) will be forfeited.
17. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion,
reserves the right to substitute the prize (or that part of the prize) with a prize to the
equal value and/or specification, subject to any written directions from a regulatory
18. Total prize pool value is up to $2,800

19. Prizes, or any unused portion of a prize, are not transferable or exchangeable and
cannot be taken as cash.
20. Entrants consent to the Promoter using their name, likeness, image and/or voice in
the event they are a winner (including photograph, film and/or recording of the same)
in any media for an unlimited period without remuneration for the purpose of
promoting this promotion (including any outcome), and promoting any products
manufactured, distributed and/or supplied by the Promoter.
21. If this promotion is interfered with in any way or is not capable of being conducted as
reasonably anticipated due to any reason beyond the reasonable control of the
Promoter, including but not limited to technical difficulties, unauthorised intervention
or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent
permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions
from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as
22. Any cost associated with accessing the promotional website is the entrant’s
responsibility and is dependent on the Internet service provider used.
23. Nothing in these Terms and Conditions limits, excludes or modifies or purports to
limit, exclude or modify the statutory consumer guarantees as provided under
the Competition and Consumer Act, as well as any other implied warranties under
the ASIC Act or similar consumer protection laws in the States and Territories of
Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law
be excluded, including the Non-Excludable Guarantees, the Promoter (including its
respective officers, employees and agents) excludes all liability (including
negligence), for any personal injury; or any loss or damage (including loss of
opportunity); whether direct, indirect, special or consequential, arising in any way out
of the promotion.
24. Except for any liability that cannot by law be excluded, including the Non-Excludable
Guarantees, the Promoter (including its respective officers, employees and agents) is
not responsible for and excludes all liability (including negligence), for any personal
injury; or any loss or damage (including loss of opportunity); whether direct, indirect,
special or consequential, arising in any way out of: (a) any technical difficulties or
equipment malfunction (whether or not under the Promoter’s control); (b) any theft,
unauthorised access or third party interference; (c) any entry or prize claim that is
late, lost, altered, damaged or misdirected (whether or not after their receipt by the
Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any
variation in prize value to that stated in these Terms and Conditions; (e) any tax
liability incurred by a winner or entrant; or (f) taking of a prize.
25. The Promoter collects personal information ("PI") in order to conduct the promotion
and may, for this purpose, disclose such PI to third parties, including but not limited
to agents, contractors, service providers, prize suppliers and, as required, to
Australian regulatory authorities. Entry is conditional on providing this PI. The
Promoter will also use and handle PI as set out in its Privacy Policy, which can be
viewed at www.pernod-ricard-winemakers.com/privacy-statement.  In addition to any
use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an
indefinite period, unless otherwise advised, use the PI for promotional, marketing,
publicity, research and profiling purposes, including sending electronic messages or
telephoning the entrant. The Privacy Policy also contains information about how
entrants may opt out, access, update or correct their PI, how entrants may complain
about a breach of the Australian Privacy Principles or any other applicable law and
how those complaints will be dealt with. All entries become the property of the

Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose PI
to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy

26. The Promoter is Pernod Ricard Winemakers Pty Ltd (ABN 75 007 870 046) of 167
Fullarton Road, Dulwich, SA, 5065, telephone 02 8874 8222.
NSW Permit No. LTPS/19/37024



Liquor Licence

If you are in NSW or Victoria, your contract of sale is with Jimmy Brings, Liquor Licence number LIQP770010295 as the liquor is sold from our website by the holder of that Liquor Licence. If you are in SA or WA, your contract of sale is with Jimmy Brings, Liquor Licence number 51410240 as the liquor is sold from our website by the holder of that Liquor Licence. Accordingly, the sale of liquor pursuant to an offer to purchase from this website is made at the licensed premises attached to the applicable Liquor Licence. 

If you are in SA, you agree that: (a) on delivery, the person accepting delivery will be required to (i) sign a declaration confirming their name and that they are over 18 years of age, or (ii) if the recipient looks under 25 (at our discretion), provide proof of ID (including photographic identification and date of birth) and the name and date of birth of the recipient will be recorded; and (b) we are instructed by you, the customer, to deliver the product to a person at the delivery address provided they meet our other delivery requirements. Information collected and recorded under this requirement will be held for a minimum of 12 months. These are requirements of South Australia's Liquor Licensing Legislation and will apply from 1 July 2019, and if the person accepting delivery is unable to comply, we will not be able to complete the delivery and your order will be cancelled. 

If you are in QLD or ACT, your contract of sale is with the holder of the Liquor Licence at the relevant premises from which you order is accepted and fulfilled as the liquor is sold from our website by the holder of the relevant Liquor Licence. Accordingly, the sale of liquor pursuant to an offer to purchase from this website is made at the licensed premises attached to one of the following Liquor Licence numbers: QLD -114212, 191706, 79885, 79864, 79853, 79822; ACT - 14005587, 14002610.  

Your offer to purchase is subject to acceptance of your offer by the holder of the relevant Liquor Licence, certification and evidence of you being over 18 years of age, the availability of stock and the liquor which is the subject matter of your offer being ascertained and appropriated at the above-mentioned licensed premises.


Responsible Service of Alcohol

Jimmy Brings takes the responsible service of alcohol very seriously. If you, the customer, look under 25 and are unable to present valid photo identification, your order will be cancelled. If anyone present at the premises at the time of delivery looks under 25 and is not able to present valid photo identification, your order will be cancelled.  If you, the customer, show signs of intoxication either when placing your order or at the time of delivery, your order will be cancelled. Alcohol cannot be left unattended for any reason at any time. We reserve the right to refuse service at our sole discretion, this may be because of our concern for a customer's welfare and our commitment to responsible service in the community. 


Cancelled Orders

If your order has been cancelled because you cannot present valid photo identification or you are intoxicated, your order will also be refunded, except for the delivery fee, which will be charged. If your order has been cancelled because you were unable to accept delivery because of an incorrect address or phone number, your order will be refunded, except for the delivery fee, which will be charged.


Website Content

The materials (including all software) and services at this site are provided "as is" without warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Jimmy Brings’ obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements.

Jimmy Brings further does not warrant the accuracy and completeness of the materials, information or services at this Site.

Jimmy Brings may make changes to the materials and services on this Site, or to the products and services described in them, at any time without notice. The materials and services on this Site may be out of date, and Jimmy Brings makes no commitment to update the materials and services on this Site.

Information published on this Site may refer to products, programs or services that are not available in your area or country. Consult your local Jimmy Brings business contact for information regarding the products and services that may be available to you. 


Liability Disclaimer

The Site is provided by Jimmy Brings in good faith but Jimmy Brings does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

To the extent permitted by law, Jimmy Brings hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.


Defective Products

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.


Sydney Serviced Postcodes:

2000, 2007, 2008, 2009, 2010, 2011, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046, 2047, 2048, 2049, 2050, 2060, 2061, 2062, 2063, 2064, 2065, 2066, 2067, 2068, 2069, 2070, 2071, 2086, 2087, 2088, 2089, 2090, 2092, 2093, 2094, 2095, 2096, 2097, 2099, 2100, 2101, 2102, 2103, 2104, 2106, 2110, 2111, 2112, 2113, 2114, 2117, 2127, 2130, 2131, 2132, 2133, 2134, 2135, 2136, 2137, 2138, 2140, 2142, 2145, 2146, 2150, 2151, 2152, 2153, 2160, 2164, 2191, 2193, 2194, 2203, 2204, 2205, 2206, 2207, 2216, 2217, 2224, 2225, 2226, 2227, 2228, 2229, 2230, 2232


Our Sydney (excluding The Shire) Hours are:


Monday - Saturday:

11:30am - 11:00pm (last orders at 10:30pm)



11:30am - 10:00pm (last orders at 9:30pm)


Our Shire Hours are:


Monday - Thursday:

4:30pm - 10:00pm (last orders at 9:30pm)


Friday - Saturday:

4:30pm - 11:00pm (last orders at 10:30pm)


Melbourne Serviced Postcodes:

3000, 3002, 3003, 3006, 3008, 3011, 3012, 3013, 3015, 3016, 3031, 3032, 3039, 3040, 3051, 3052, 3053, 3054, 3055, 3056, 3057, 3065, 3066, 3067, 3068, 3070, 3071, 3078, 3079, 3084, 3101, 3102, 3103, 3104, 3121, 3122, 3123, 3124, 3125, 3126, 3127, 3128, 3129, 3141, 3142, 3143, 3144, 3145, 3146, 3147, 3148, 3149, 3161, 3162, 3163, 3165, 3166, 3167, 3169, 3181, 3182, 3183, 3184, 3185, 3187, 3188, 3189, 3190, 3191, 3192, 3193, 3194, 3202, 3204, 3205, 3206, 3207


Our Melbourne Hours are:


Monday - Saturday:

11:30am - 11:00pm (last orders at 10:30pm)



11:30am - 10:00pm (last orders at 9:30pm)


Brisbane Serviced Postcodes:

4010, 4103, 4007, 4006, 4000, 4151, 4102, 4169, 4120, 4059, 4064, 4005, 4170, 4101, 4004, 4121, 4104, 4066, 4171, 4065, 4152, 4069, 4068, 4172, 4051, 4067, 4053, 4032, 4012, 4011, 4031, 4030, 4060


Our Brisbane Trading Hours are:


Monday - Wednesday:

12:30pm - 11:00pm (last orders at 10:30pm)


Thursday - Saturday:

12:30pm - Midnight (last orders at 11:30pm)



12:30pm - 11:00pm (last orders at 10:30pm)


Gold Coast Serviced Postcodes:

4214, 4215, 4217, 4218, 4220, 4221, 4223, 4224, 4225, 4226, 4227


Mon - Thurs:

4:30pm - 11:00pm (last orders at 10:30pm)


Fri - Sat:

12:30pm - Midnight (last orders at 11:30pm)



12:30pm - 11:00pm (last orders at 10:30pm)


Sunshine Coast Serviced Postcodes:

4551, 4556, 4557, 4558, 4564, 4565, 4566, 4567, 4572, 4573, 4575


Mon - Thurs:

4:30pm - 11:00pm (last orders at 10:30pm)


Fri - Sat:

12:30pm - 11:55pm (last orders at 11:25pm)



12:30pm - 11:00pm (last orders at 10:30pm)


Canberra Serviced Postcodes:

2600, 2601, 2602, 2603, 2604, 2612, 2614, 2615, 2617, 2911, 2912, 2913, 2914


7 Days:

4:30pm - 11:00pm (last orders at 10:30pm)



Adelaide Serviced Postcodes:

5000, 5006, 5007, 5008, 5009, 5011, 5014, 5020, 5021, 5022, 5023, 5024, 5025, 5031, 5032, 5033, 5034, 5035, 5037, 5061, 5063, 5064, 5065, 5066, 5067, 5068, 5069, 5070, 5072, 5081, 5082, 5083, 5085, 5086


Our Adelaide Trading Hours are:


7 Days:

4:30pm - 9:00pm (last orders at 8:30pm)



Perth Serviced Postcodes:

6000, 6003, 6004, 6005, 6006, 6007, 6008, 6009, 6010, 6011, 6012, 6014, 6015, 6016, 6017, 6018, 6019, 6021, 6029, 6050, 6051, 6052, 6053, 6060, 6100, 6101, 6151, 6152, 6153, 6154, 6156, 6157, 6158, 6159, 6160


Our Perth Trading Hours are:


Mon - Thurs:

4:30pm - 10:00pm (last orders at 9:30pm)


Fri - Sat:

12:30pm - 11:00pm  (last orders at 10:30pm)



12:30pm - 10:00pm (last orders at 9:30pm)


Promotional Voucher Codes

  • Promotional vouchers cannot be exchanged for cash
  • Used in conjunction with one another
  • Re-used on another transaction, or
  • Partially used across multiple orders


1) All prices are in Australian Dollars

2) Delivery Policy:

a. 90% of Jimmy Brings orders will be delivered to your door within 30-45 minutes. Occasionally orders may take up to 60-75 minutes. We will keep you informed if that is the case.

b. Our customer service staff are available to update you on your delivery from 11.30am-midnight Monday to Saturday and 11.30am-10pm Sunday.

c. Due to licensing regulations we are unable to leave orders on your doorstep or at any other address other than the customer listed on the order

d. Customers must be able to present valid photo identification to receive their order.

3) Returns & Refunds:

a. Jimmy Brings does not offer any returns or refunds on purchases.

b. If you are unhappy with your purchase, please contact Jimmy Brings via email or during business hours.






“Expiry Date” means the date, being stated on the reverse of the Gift Card, after which, any remaining funds on a Gift Card will not be available for redemption. Gift Cards expire on the 1st of December 2019.


“Gift Card” is the Jimmy Brings Gift Card which is the subject of these Terms and Conditions.


“Jimmy Brings” means Jimmy Brings and Company and all Related Bodies Corporate of the Company from time to time, jointly or severally and Group Member means any member of the Group. Related bodies Corporate has the meaning given to it in the Corporations Act 2001 (Cth) and includes the successors, transferees and assigns of each Related Bodies Corporate.


“Code” means the ten (10) digit access number printed on the back of the Gift Card.


“Redeem” means to use the value loaded on your Gift Card by using the Gift Card to purchase goods, excluding all tobacco products, on Jimmy Brings.


“Website” meanswww.jimmybrings.com.au


A reference to “we”, “us”, or “our” is a reference to Jimmy Brings. A reference to “you” or “your” is a reference to the person who is taken to agree to these terms and conditions.




1.1. These Terms and Conditions apply to all Jimmy Brings Gift Cards (“Gift Card”) and may be updated at Jimmy Brings’ (“Jimmy Brings”) discretion from time to time.

1.2. Gift Cards become subject to the Terms and Conditions upon redemption (“Redeem”).

1.3. Gift Cards are only able to be redeemed on the Jimmy Brings APP orwww.jimmybrings.com.au

1.4. By activating, using or attempting to use a Gift Card, or by making a transaction enquiry or exercising any right to redeem value loaded on a Gift Card, you warrant that you will comply with these terms and conditions and all applicable laws and that the Gift Card will not be used in any manner that is unlawful, misleading, deceptive, unfair or otherwise harmful to consumers.

1.5. Your ("Your") use of the Gift Card on Jimmy Brings is subject at all times to the policies (and, where applicable, other terms and conditions) of Jimmy Brings regarding the goods and services made available by it.




2.1. Jimmy Brings Gift Cards can be used on Jimmy Brings platforms such as; the Jimmy Brings APP orwww.jimmybrings.com.au

2.2. When redeeming a Gift Card on Jimmy Brings, Gift Card holders must be over the age of 18 years. Proof of age must be provided, if requested, with an officially recognised photographic identification document. If proof of age cannot be verified, Jimmy Brings reserves the right to refuse redemption of the Gift Card until appropriate proof of age can be provided showing the Gift Card holder is over the age of 18 years.

2.3. Gift Cards can be redeemed by entering the 10 digit Gift Card code (“Code”) when prompted at the point of payment (through the app or online). Your Gift Card code can be found on the reverse side of your Gift Card.

2.4. Where the total of the transaction within the Jimmy Brings platform exceeds the remaining Gift Card balance, you must pay the amount exceeding the Gift Card balance by an alternative payment method, acceptance of which is at the discretion of Jimmy Brings.

2.5. Jimmy Brings Gift Cards are valid until the 1st of December 2019. Our record of your expiry date is final. Once your Gift Card has expired it cannot be re-activated and any unspent value will be forfeited.

2.6. Any balance amount that remains on the Gift Card after expiry will not be available for us, except as required by law.

2.7. Gift Cards are not redeemable for cash in any way, including balance amounts.

2.8. Gift Card holders are not required to use the entire available balance in one transaction. However, no change or refund will be given, and the remaining available balance will not be applied to future purchases.




3.1. You as the gift card holder are liable for all transactions on your Jimmy Brings gift card, except to the extent to which there has been a proven fraud or negligence by Jimmy Brings or an employee of Jimmy Brings.

3.2. In the event of reasonably suspected or proven fraudulent and/or improper use of the Gift Card, Jimmy Brings reserves the right to suspend (pending investigation) or cancel any Gift Cards.

3.3. Gift Cards must be treated like cash. If your Gift Card is damaged, please contact marketing@jimmybrings.com.au to discuss the problem. However, we have no obligation to replace or refund value for lost or stolen Gift Cards except where we have breached any condition or warranty implied under consumer protection legislation that cannot be excluded in these terms and conditions.




4.1. Gift Cards are a form of tender to make purchases on the Jimmy Brings app andwww.jimmybrings.com.au

4.2. If you have any questions regarding Gift Cards, please contact marketing@jimmybrings.com.au

4.3. The purchasing and redeeming of Gift Cards is subject to the laws of Queensland in respect of the Gift Cards will be submitted to and determined by the exclusive jurisdiction of the courts of Queensland.

4.4. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under any similar consumer protection laws in the State and Territories of Australia.

4.5. If you wish to dispute an amount deducted from your Jimmy Brings Gift Card, you must contact the Jimmy Brings Head Office via email at marketing@jimmybrings.com.au . If an amount is not disputed within thirty (30) days after the transaction date, Jimmy Brings may at its sole discretion refuse to provide you with a refund.

4.6. Jimmy Brings encourages consumers to consume alcohol in moderation. Legal aged consumers are advised to consider the ‘low risk drinking’ guidelines recommended in the National Health & Medical Research Council Australian Alcohol Guidelines which states: for healthy men and women, drinking no more than two (2) standard drinks on any day reduces your risk of harm from alcohol-related disease or injury over a lifetime. Drinking no more than four (4) standard drinks on a single occasion reduces the risk of alcohol-related injury arising from that occasion. Participation in the promotion is subject to relevant liquor legislation in each application State or Territory, including responsible service of alcohol. Consumers are also encouraged to visit the Australian Government’s information site for alcohol atwww.alcohol.gov.au


Woolworths Group Privacy Policy

1. Respecting your privacy
Woolworths Group (including Woolworths Group Limited ABN 88 000 014 675 and its related bodies corporate) is committed to compliance with privacy laws which apply to its businesses and which set out standards for the management of personal information. This policy outlines our personal information management practices. Specifically:
● The kinds of personal information we collect and hold;
● How we collect and hold it;
● The purposes for which we collect, hold, use and disclose it;
● Your right to access and seek correction of it;
● How you may complain about privacy matters; and
● Our sharing of your personal information overseas.
There are some matters to which this policy does not apply. These are referred to below (see clause 9 below).


2. What kinds of personal information do we collect and hold?
The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds:
● Your personal details such as your name, addresses, telephone numbers, age and gender;
● Your customer reference number or loyalty card number;
● Whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, our financial services products and our mobile applications;
● Any rewards and redemption details applicable to your membership of our loyalty programs; and
● Whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership;
● What, how and when you buy from us or have expressed an interest in buying from us; and
● Your stated or likely preferences, for example whether you may be interested in particular products or promotions.
Some of our products and services require us to collect health information from you, for example our optical or insurance services. We also collect health information from you for the purpose of determining any public liability issues involving you. This information is only used to provide you with those services or to manage such issues.
Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us.
You generally have the option of not identifying yourself or of using a pseudonym when dealing with us. But not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise.


3. How do we collect and hold personal information?
Collection of personal information: When we collect personal information about you, we do so by making a record of it.
We do this when:
● You register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information;
● You communicate with us online;
● You take part in our promotions, competitions, testimonials, surveys and focus groups;
● You deal with us in other ways involving a need for personal information to be provided such as when you make a lay-by, contact one of our call centres or bring a claim against us.
We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”.
For information about our use of this technology, click on this link to view our Cookie Statement. See below to view Cookie Statement.
Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example from other suppliers who, in common with us, have a relationship with you.
Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information.


4. Why do we collect, hold, use and disclose personal information?
When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example:
● To learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and
● To assist in investigating your complaints and enquiries.
● We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses.
We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this.
We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences.


5. How can you enquire about, access and correct your personal information?
Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Privacy Officer at: privacy@woolworths.com.au or by calling us on 1300 908 631.
Alternatively, you can write to us at:
Privacy Officer, Woolworths Group Limited PO Box 8000 BAULKHAM HILLS NSW 2153
Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part.
Correction of personal information: If you need to correct your personal information, please contact our Privacy Officer at one of the above contact points.


6. How can you complain about our management of personal information?
If you wish to complain about a breach of the privacy rules that bind us, you may contact our Privacy Officer at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our personnel and our service providers and others as appropriate.
Our Privacy Officer will investigate the matter and attempt to resolve it in a timely way. Our Privacy Officer will inform you in writing about the outcome of the investigation. If our Privacy Officer does not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, our Privacy Officer will inform you that your complaint may be referred to the Privacy Commissioner for further investigation and will provide you with the Commissioner’s contact details.


7. Our sharing of your personal information overseas
It is our policy to require all of our overseas sharing of personal information to be done in a way which requires observance of strict privacy and security standards, both during transit and at the overseas destination. We may allow your personal information to be shared with those who are in countries other than your own location. We do this:
● Where we have made a business decision to store our data with a trusted service provider who is in the business of providing data storage and processing services. Examples are those who store and process our email and mobile application data. These services commonly involve diverse geographic locations which change from time to time for reasons which include data protection and processing efficiency. Where these services are used by us, it is not practical for us to notify you of which country your personal information may be located in;
● For disclosures between our group companies. Our main business locations are in Australia and New Zealand, but some of our group companies may be based in other countries from time to time.
● When our business which collected your personal information is in a different country to your location;
● When our supply to you necessarily involves overseas disclosures. For example a reinsurer of some of our insurance offerings uses computer systems in Switzerland and the United States to store insurance-related personal information;
● Where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues.


8. Updates
This privacy policy is current at the date below. We may change it periodically. If we propose to change this policy, we will display at least 2 weeks’ prior notice of the change on www.woolworthsgroup.com.au.


9. Other privacy terms and limits of this policy
This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of
your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such.


10. More information
More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email- enquiries@oaic.gov.au) (Australia).
July 2018


Contacting us

Jimmy Brings welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following mean during business hours Monday to Friday. Call: 1800 546697 Post: Attn: Privacy Policy, Jimmy Brings, 285 O’Sullivan Rd Bellevue Hills NSW 2023 AUSTRALIA E-mail: deliver@jimmybrings.com.au