Is alcohol a
problem for you?
If its harming you or someone you know, it may be time to seek advice from a professional. You can contact one of the many services available, speak to your GP, local health services or call a helpline below.
Find help here
We are committed to the safety of our customers and promote the responsible consumption of alcohol.
If you have a problem with alcohol, or you believe you may be at risk of developing a problem with alcohol, we invite you to self-exclude from our services and the products we sell online.
Online self-exclusion means that you will not be able to place an online order through any of our Endeavour retail brands or access your existing brand accounts.
Our Endeavour retail brands include BWS, Dan Murphy's, Jimmy Brings and Langtons.
Please note that you are excluding yourself from our online services and from us marketing to you. This does not apply to self exclusion from a store. If you wish to be excluded from a store, visit your local store's Store Manager, who will assist you completing an in-store exclusion agreement.
Your self-exclusion will apply indefinitely.
To reverse your request to self-exclude, please reply to the Endeavour Group self-exclusion email that you received. Your account will be reviewed after a min 24 hour period out may take several business days.
We're collecting the personal information you have provided so that you can self-exclude from online ordering through any of our Endeavour retail brands or accessing your existing brand account/s. If we don't collect this information, we won't be able to process your request to self-exclude. We will only use this information for the purpose of implementing and maintaining your request for self-exclusion. We may also share your information with our order fulfilment and delivery partners to prevent you from ordering products from any of our Endeavour retail brands through our partner platforms.
In our Privacy Policy, you can learn more about how we handle your personal information, including how to access or correct your personal information, and how to make a complaint.
If you or someone you know may have a problem with alcohol, it might be wise to seek professional help, your GP is always a good place or you can find information on support services here.
If you have any questions about this service or would like to know more, you can contact our customer care team on [email protected].
If you are concerned that someone you know is abusing our service please contact us and one of our staff will be in touch.